Envysion, the Managed Video as a Service (MVaaS) provider, announced that Chick-fil-A has selected Envysion as a video provider. Chick-fil-A, a leading quick-service chicken restaurant with more than 1,600 locations in the United States, will use Envysion to improve operations, training and customer service.
“At Chick-fil-A, we are always focused on improving quality and customer service. Using Envysion, our Operators are able to track and review key indicators of customer service performance, such as discounting or speed of service,” says Alex Doverspike, director of financial return at Chick-fil-A. “The insights from Envysion have enabled our Operators to improve operating procedures and employee training, enhance individual accountability to customer service and provide the utmost customer experience to our guests.” ...more
“At Chick-fil-A, we are always focused on improving quality and customer service. Using Envysion, our Operators are able to track and review key indicators of customer service performance, such as discounting or speed of service,” says Alex Doverspike, director of financial return at Chick-fil-A. “The insights from Envysion have enabled our Operators to improve operating procedures and employee training, enhance individual accountability to customer service and provide the utmost customer experience to our guests.” ...more
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